[Annual membership course] About renewal
- QCan I check if my credit card is automatically renewed?
- A
If your credit card is automatically renewed, when you access your My Page, under "Membership expiration date", it will say "Automatic renewal" if your membership is still renewed.
For those whose membership is automatically renewed, payment will be made on the last day of the membership expiration month (or the day before if the last day falls on a Saturday, Sunday or public holiday), and your membership will be renewed automatically.
Please check the status of your credit card registration under "Registered Card Information" on your My Page.
*If your subscription is automatically renewed, the "Renewal Procedure" button will not be displayed outside of the renewal period.
*Changes to credit card information and cancellation of automatic renewal must be made by the 20th of the membership expiration month.
Other questions about "Annual membership fee course renewal"
- Q.
Please tell me how to continue the procedure.
- Q.
Can you check if the renewal procedure has been completed?
- Q.
Can I continue my membership even if it has expired?
- Q.
What is "automatic credit card renewal"?
- Q.
Can I stop automatic renewal of my credit card?
- Q.
Can I check if automatic renewal has been stopped?
- Q.
I once stopped automatic renewal, can I restart it?
- Q.
Can I change the credit card information used for automatic renewal?
- Q.
How can I change the automatic renewal setting from "No" to "Yes"?
- Q.
My subscription is automatically renewed, but I would like to continue it by paying at a convenience store. What should I do?
- Q.
I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
- Q.
It was automatically renewed even though I had no intention of renewing it.
If the above does not resolve your issue, please contact us using the details below.