[Annual membership course] About renewal
- QHow can I change the automatic renewal setting from "No" to "Yes"?
- A
Automatic renewal applies to the following:
If you pay by credit card when joining
If you pay by credit card when renewing (this will be reflected from the following year)
Therefore, automatic continuation will not be set in the following cases.
● If you sign up via "convenience store payment"
If you cancel your membership automatically from your account page after signing up with a credit card
In either case, if you select "Credit card payment" the next time you renew your subscription, automatic renewal will be reflected from the following year.
There is a "period during which you can proceed with the renewal."
For more details, please read the help page below.
»Q: Please tell me how to renew my contract.
Other questions about "Annual membership fee course renewal"
- Q.
Please tell me how to continue the procedure.
- Q.
Can you check if the renewal procedure has been completed?
- Q.
Can I continue my membership even if it has expired?
- Q.
What is "automatic credit card renewal"?
- Q.
Can I check if my credit card is automatically renewed?
- Q.
Can I stop automatic renewal of my credit card?
- Q.
Can I check if automatic renewal has been stopped?
- Q.
I once stopped automatic renewal, can I restart it?
- Q.
Can I change the credit card information used for automatic renewal?
- Q.
My subscription is automatically renewed, but I would like to continue it by paying at a convenience store. What should I do?
- Q.
I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
- Q.
It was automatically renewed even though I had no intention of renewing it.
If the above does not resolve your issue, please contact us using the details below.