[Annual membership course] About renewal
- QI received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
- A
If you choose to pay by credit card, a "provisional sales process" will be performed one month before your membership expiration date.
"Temporary sales processing" simply means that the card limit has been secured.
Depending on the card company you use, this information may be included in the withdrawal email or online statement.
No payment or invoice will be made with "temporary sales processing," and no payment will be made even if you cancel your membership by the 20th of the expiration month.*If you use a debit card or prepaid card, a withdrawal may occur when the provisional sales are processed.
If you later cancel the automatic renewal, no payment will be made and you will be refunded after a certain period of time has passed, so please rest assured.
As debit cards and prepaid cards are not guaranteed to work, the fan club office cannot provide refund details.
Please contact your card company.
If you have selected automatic credit card renewal, unless you cancel your membership by the 20th of the membership expiration month,
Your registration card will be used to pay for the next year's renewal fee.
»Click here for the procedure to stop automatic renewal
Other questions about "Annual membership fee course renewal"
- Q.
Please tell me how to continue the procedure.
- Q.
Can you check if the renewal procedure has been completed?
- Q.
Can I continue my membership even if it has expired?
- Q.
What is "automatic credit card renewal"?
- Q.
Can I check if my credit card is automatically renewed?
- Q.
Can I stop automatic renewal of my credit card?
- Q.
Can I check if automatic renewal has been stopped?
- Q.
I once stopped automatic renewal, can I restart it?
- Q.
Can I change the credit card information used for automatic renewal?
- Q.
How can I change the automatic renewal setting from "No" to "Yes"?
- Q.
My subscription is automatically renewed, but I would like to continue it by paying at a convenience store. What should I do?
- Q.
It was automatically renewed even though I had no intention of renewing it.
If the above does not resolve your issue, please contact us using the details below.