[Annual membership course] About renewal
- QCan I change the credit card information used for automatic renewal?
- A
Changes are possible.
How to change the settings
After logging in MY PAGE Please follow the procedure from "Confirm/Change/Suspend Card Information" within the site.
*Please use the standard browser (Safari/Chrome). It cannot be done from the app.
●Caution
You can complete the procedure up until the 20th of the month your membership expires.
You will not be able to make any changes after the 21st of the month your membership expires.
If your membership renewal has not yet been completed, you can complete the renewal procedure within three months of the membership expiration date.
Other questions about "Annual membership fee course renewal"
- Q.
Please tell me how to continue the procedure.
- Q.
Can you check if the renewal procedure has been completed?
- Q.
Can I continue my membership even if it has expired?
- Q.
What is "automatic credit card renewal"?
- Q.
Can I check if my credit card is automatically renewed?
- Q.
Can I stop automatic renewal of my credit card?
- Q.
Can I check if automatic renewal has been stopped?
- Q.
I once stopped automatic renewal, can I restart it?
- Q.
How can I change the automatic renewal setting from "No" to "Yes"?
- Q.
My subscription is automatically renewed, but I would like to continue it by paying at a convenience store. What should I do?
- Q.
I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
- Q.
It was automatically renewed even though I had no intention of renewing it.
If the above does not resolve your issue, please contact us using the details below.