[Annual membership course] About renewal
- QCan I continue my membership even if it has expired?
- A
If your membership is within three months of expiry, you can renew it.
However, this period will not be extended.
Example: If the expiration date is the end of August ⇒ You can continue until the end of November
<Caution>
Any e-mail newsletters sent between the expiration date and renewal date and any special offers sent will not be eligible.
Please note that we cannot resend or redistribute the email.
Other questions about "Annual membership fee course renewal"
- Q.
Please tell me how to continue the procedure.
- Q.
Can you check if the renewal procedure has been completed?
- Q.
What is "automatic credit card renewal"?
- Q.
Can I check if my credit card is automatically renewed?
- Q.
Can I stop automatic renewal of my credit card?
- Q.
Can I check if automatic renewal has been stopped?
- Q.
I once stopped automatic renewal, can I restart it?
- Q.
Can I change the credit card information used for automatic renewal?
- Q.
How can I change the automatic renewal setting from "No" to "Yes"?
- Q.
My subscription is automatically renewed, but I would like to continue it by paying at a convenience store. What should I do?
- Q.
I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
- Q.
It was automatically renewed even though I had no intention of renewing it.
If the above does not resolve your issue, please contact us using the details below.