[Annual membership course] About renewal
- QI once stopped automatic renewal, can I restart it?
- A
Immediate restart is not possible.
Since automatic credit card renewal has been suspended, you will need to carry out the renewal procedure yourself.
You can resume automatic renewal by selecting credit card payment the next time you renew your subscription.
We will notify you by email and on MY PAGE when the renewal period begins.
Other questions about "Annual membership fee course renewal"
- Q.
Please tell me how to continue the procedure.
- Q.
Can you check if the renewal procedure has been completed?
- Q.
Can I continue my membership even if it has expired?
- Q.
What is "automatic credit card renewal"?
- Q.
Can I check if my credit card is automatically renewed?
- Q.
Can I stop automatic renewal of my credit card?
- Q.
Can I check if automatic renewal has been stopped?
- Q.
Can I change the credit card information used for automatic renewal?
- Q.
How can I change the automatic renewal setting from "No" to "Yes"?
- Q.
My subscription is automatically renewed, but I would like to continue it by paying at a convenience store. What should I do?
- Q.
I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
- Q.
It was automatically renewed even though I had no intention of renewing it.
If the above does not resolve your issue, please contact us using the details below.