About changing models

Q

For those who have changed from a "docomo feature phone" to a "docomo smartphone"

A

If you agreed to transfer your My Menu when changing your device (※), your charges will continue.

*Docomo My Menu Transfer is a service that automatically transfers the monthly charges used with i-mode (feature phone) to SP mode (smartphone) when changing smartphone models.

However, depending on the terms of your contract with docomo, your My Menu may not be transferred.
For details, please contact a docomo shop.

[Who is eligible to transfer My Menu?]
Those who are registered for the mobile version of the service on a docomo device (feature phone) and have upgraded to a docomo device (smartphone)

[Contents that will be carried over]
Only monthly billing information will be carried over.

■ If you want to cancel your registration
You can cancel your subscription via the link below.
*Excluding cases where the contract name or mobile phone number is changed when changing the model.
[Go to cancellation page]

■ If you want to continue using the smartphone version of "NF member" on your smartphone
Please register as a new member from NF member TOP page "Register here" and select "Docomo users."

Other questions about "changing your device"

• Q.
  If I change my smartphone model, do I need to take any steps? (For those who pay by credit card)
• Q.
  If I change my smartphone model, do I need to do anything? (If I use carrier billing/no change of mobile phone company)
• Q.
  If I change my smartphone model, do I need to do anything? (If I use carrier billing/change mobile phone company)
• Q.
  Can the information I registered on the feature phone (G-phone) site be transferred to the smartphone site?
• Q.
  I signed up from a feature phone, am I still being charged?
• Q.
  For those who have changed from an "au feature phone" to an "au smartphone"
• Q.
  For those who switched from a "SoftBank feature phone" to a "SoftBank smartphone"
• Q.
  Those who switched from a feature phone to a smartphone from a different mobile phone company