About changing models

Q

If I change my smartphone model, do I need to take any steps? (For those who pay by credit card)

A

▼For those who are on Annual membership fee plan
Changing your smartphone model will not affect your registration.

▼For those who are on the monthly course
If you pay by credit card, changing your model will not affect your registration.
Your payments will continue unless you cancel your membership, so there is no need for you to take any special action.
Your ID and password will remain the same, so you can continue to use the site as before.

If there is a change in your "used (registered) email address" due to a change in your device,
After logging in, please edit your registration information on MY PAGE.
*This cannot be done from the app, so please make sure to complete the procedure using a browser (Safari/Chrome).

Other questions about "changing your device"

• Q.
  If I change my smartphone model, do I need to do anything? (If I use carrier billing/no change of mobile phone company)
• Q.
  If I change my smartphone model, do I need to do anything? (If I use carrier billing/change mobile phone company)
• Q.
  Can the information I registered on the feature phone (G-phone) site be transferred to the smartphone site?
• Q.
  I signed up from a feature phone, am I still being charged?
• Q.
  For those who have changed from a "docomo feature phone" to a "docomo smartphone"
• Q.
  For those who have changed from an "au feature phone" to an "au smartphone"
• Q.
  For those who switched from a "SoftBank feature phone" to a "SoftBank smartphone"
• Q.
  Those who switched from a feature phone to a smartphone from a different mobile phone company