About changing models

Q

If I change my smartphone model, do I need to do anything? (If I use carrier billing/change mobile phone company)

A

▼For those who are on Annual membership fee plan
Changing your smartphone model will not affect your registration.
If there is a change in your "used (registered) email address" due to a change in your device,
After logging in MY PAGE Please edit your registration information there.
*This cannot be done from the app, so please make sure to complete the procedure using a browser (Safari/Chrome).

▼For those who are on the monthly course
Your payment information will not be carried over, so your membership will be automatically removed from the site at the end of the month in which the change was made.
*The monthly service will not be canceled when changing contracts between SoftBank ⇔ Y!mobile ⇔ LINEMO.

If you log in with the same Plus member ID (or email address) at the beginning of the following month,
You will be redirected to a page where you will be asked to pay your Monthly membership fee fee, so please pay using your preferred method.
*It may not work properly via the app, so please be sure to access the site using a web browser (Chrome/Safari).

In addition, even if you have been cancelled, you will not be able to cancel your membership within 30 days of the cancellation completion date and time.
If you re-register (i.e. make a payment) after logging in with Plus member ID (or email address),
You can continue to use the site with your membership status, including your joining date and points.

＜Caution＞
If 30 days have passed since the cancellation completion date and time, or if you cancel using a different email address,
Please note that your registration will not be carried over and you will become a new member.

If you change your payment method, your birthday email settings will be unregistered.
Please change "Email Newsletter Settings" on MY PAGE to "Subscribed."

Other questions about "changing your device"

• Q.
  If I change my smartphone model, do I need to take any steps? (For those who pay by credit card)
• Q.
  If I change my smartphone model, do I need to do anything? (If I use carrier billing/no change of mobile phone company)
• Q.
  Can the information I registered on the feature phone (G-phone) site be transferred to the smartphone site?
• Q.
  I signed up from a feature phone, am I still being charged?
• Q.
  For those who have changed from a "docomo feature phone" to a "docomo smartphone"
• Q.
  For those who have changed from an "au feature phone" to an "au smartphone"
• Q.
  For those who switched from a "SoftBank feature phone" to a "SoftBank smartphone"
• Q.
  Those who switched from a feature phone to a smartphone from a different mobile phone company