About changing models

Q

If I change my smartphone model, do I need to do anything? (If I use carrier billing/no change of mobile phone company)

A

▼For those who are on Annual membership fee plan
Changing your smartphone model will not affect your registration.
If there is a change in your "used (registered) email address" due to a change in your device,
After logging in MY PAGE Please edit your registration information there.
*This cannot be done from the app, so please make sure to complete the procedure using a browser (Safari/Chrome).

▼For those who are on the monthly course
Generally, your payment will be carried over, so you can use the site on your new device.
Depending on the contents of your contract, payment information may not be transferred.
For details, please contact your mobile phone company.

If payment is not carried over
Your membership will be terminated at the end of the month in which the contract details are changed.
Please log in again at the beginning of the following month and carry out the payment procedure.

Other questions about "changing your device"

• Q.
  If I change my smartphone model, do I need to take any steps? (For those who pay by credit card)
• Q.
  If I change my smartphone model, do I need to do anything? (If I use carrier billing/change mobile phone company)
• Q.
  Can the information I registered on the feature phone (G-phone) site be transferred to the smartphone site?
• Q.
  I signed up from a feature phone, am I still being charged?
• Q.
  For those who have changed from a "docomo feature phone" to a "docomo smartphone"
• Q.
  For those who have changed from an "au feature phone" to an "au smartphone"
• Q.
  For those who switched from a "SoftBank feature phone" to a "SoftBank smartphone"
• Q.
  Those who switched from a feature phone to a smartphone from a different mobile phone company