About changing models

Q

Can the information I registered on the feature phone (G-phone) site be transferred to the smartphone site?

A

The content you have used and any personal information you have registered on the feature phone (G-phone) site will not be carried over.

We apologize for the inconvenience, but please register as a new member again.
*Feature phone (Gala-ke) service has been discontinued.

Please note that monthly billing information may be carried over depending on the contract between you and your mobile carrier.

Monthly billing information cannot be carried over and registered, so please register on the smartphone site.

Other questions about "changing your device"

• Q.
  If I change my smartphone model, do I need to take any steps? (For those who pay by credit card)
• Q.
  If I change my smartphone model, do I need to do anything? (If I use carrier billing/no change of mobile phone company)
• Q.
  If I change my smartphone model, do I need to do anything? (If I use carrier billing/change mobile phone company)
• Q.
  I signed up from a feature phone, am I still being charged?
• Q.
  For those who have changed from a "docomo feature phone" to a "docomo smartphone"
• Q.
  For those who have changed from an "au feature phone" to an "au smartphone"
• Q.
  For those who switched from a "SoftBank feature phone" to a "SoftBank smartphone"
• Q.
  Those who switched from a feature phone to a smartphone from a different mobile phone company