About the app

Q

I can't log in to the app.

A

To log in to the "sakanaction APP", you will need your "Plus member ID" or "registered email address".

If you have forgotten your ID or password, please refer to the help information below.

▼" NF member" members
»Q. Where can I check Plus member ID (formerly known as EMTG ID)?
»Q. I forgot my password.

▼People other than "NF member "
»Q. I forgot my ID and password.
※ Go to Plus member ID Help page

In addition, to prevent fraudulent use of electronic tickets, we ask that each person use the app on one ID and device.
Please log in to the app on the smartphone on which you will receive your e-ticket. (Tablet devices are not accepted)

If you have mistakenly registered twice, please delete the unnecessary "Plus member ID" and try logging in again.
»Q. I have obtained multiple Plus member ID (formerly EMTG IDs).

If you have received an electronic ticket, please also check the help below.
»Q. Please tell me how to receive electronic tickets.

Other questions about the app

• Q.
  How do I download the "sakanaction APP"?
• Q.
  Can you tell me how to receive my e-ticket?
• Q.
  Can you tell me about ticket trading?
• Q.
  After I reinstalled the app, I can no longer log in.
• Q.
  If I change my device, can I still use the app?
• Q.
  The "viewed" mark does not appear on "MOVIE" or "RADIO" that have already been viewed.
• Q.
  Can I use the app on a tablet?
• Q.
  I'm not receiving push notifications for the app.