Regarding payment of membership fees
- Q[Credit card payment] When will I be billed?
- A
You will be charged the monthly fee on the day you sign up.
From the following month onwards, the monthly fee will be charged on the 5th of each month.
*The closing date and the withdrawal date will vary depending on the credit card company you use. For details, please check the invoice from your credit card company.
example)
① Joined on 12/28
■ December usage
Billed on December 28th
■ January usage
Around January 5th (the date when billing data is sent to the card company)
■From February usage
Billing on the 5th of each month ②Cancel on 1/3
■ December usage
Around December 5th (the date when billing data is sent to the card company)
■ January usage
Around January 5th (the date when billing data is sent to the card company)
⇒Even if you cancel your membership before the 5th of the month in which you used the service, you will be billed on the date of use: around the 5th of each month.
Other questions regarding "Payment of membership fees"
- Q.
How much are the annual and monthly fees?
- Q.
If I join in the middle of a month, will the membership fee be pro-rated?
- Q.
What credit cards can I use?
- Q.
[Annual Membership Course] How do I pay the membership fee?
- Q.
Can I use a debit card?
- Q.
[Annual membership fee course] Can I check and change the credit card information I registered?
- Q.
[Annual Membership Course] Can I change the payment method for my membership fee?
- Q.
[Annual membership fee course] I don't know how to pay at the convenience store.
- Q.
[Monthly Course] Please tell me how to pay the membership fee.
- Q.
[Monthly Course] Can I change the payment method for the membership fee?
- Q.
[Monthly course] Carrier payment cannot be selected.
- Q.
[Monthly Course] Please tell me about transferring my docomo My Menu.
- Q.
[Monthly course] Please tell me about transferring au billing information.
- Q.
[Monthly Course] <au> Please tell me how to transfer my EZweb billing information.
If the above does not resolve your issue, please contact us using the details below.