Regarding payment of membership fees
- Q[Annual Membership Course] Can I change the payment method for my membership fee?
- A
please confirm the following.
▼I selected credit card payment, but I want to change to a different payment method.
<When joining>
Once you have entered your card information and the payment has been completed, it cannot be changed.
If payment has not yet been completed, please carry out the procedure again.
<If you wish to continue>
If you pay by credit card when you enroll, your membership will be automatically renewed.
If you cancel your subscription on your My Page, you will be able to choose a different payment method.
▼I paid at a convenience store, but I would like to pay by credit card.
As long as payment hasn't gone through, you can change it.
Please try again after the payment number issued on the site has expired.
▼ I chose to pay at a convenience store, but now I want to pay at a different convenience store
As long as payment hasn't gone through, you can change it.
Please try again after the payment number issued on the site has expired.
▼If you want to change your credit card automatic renewal from "no" to "yes"
Automatic renewal applies to the following:
・If you pay by credit card when joining
・If you pay by credit card when renewing (this will be reflected from the following year)
If you selected convenience store payment when joining or renewing your membership for the previous year,
If you select "Credit card payment" the next time you renew your subscription, automatic renewal will be reflected from the following year.
*Credit card information cannot be registered from My Page.
Other questions regarding "Payment of membership fees"
- Q.
[Credit card payment] When will I be billed?
- Q.
How much are the annual and monthly fees?
- Q.
If I join in the middle of a month, will the membership fee be pro-rated?
- Q.
What credit cards can I use?
- Q.
[Annual Membership Course] How do I pay the membership fee?
- Q.
Can I use a debit card?
- Q.
[Annual membership fee course] Can I check and change the credit card information I registered?
- Q.
[Annual membership fee course] I don't know how to pay at the convenience store.
- Q.
[Monthly Course] Please tell me how to pay the membership fee.
- Q.
[Monthly Course] Can I change the payment method for the membership fee?
- Q.
[Monthly course] Carrier payment cannot be selected.
- Q.
[Monthly Course] Please tell me about transferring my docomo My Menu.
- Q.
[Monthly course] Please tell me about transferring au billing information.
- Q.
[Monthly Course] <au> Please tell me how to transfer my EZweb billing information.
If the above does not resolve your issue, please contact us using the details below.