About shipping

Q

[Annual membership course] I have not received the renewal procedure benefit.

A

We will deliver the product to you once the renewal procedure (= payment) is completed.

Once shipment is complete, it will be posted on NEWS section of our official website.
*If there are any changes or delays, we will inform you separately.

*Please refrain from enquiring regarding individual shipping dates.

Please check the "NEWS" page for details.
In the unlikely event that your package has not arrived, please submit a claim for non-delivery using the designated method within the period specified on the "NEWS" page.
*Please note that we may not be able to respond to inquiries outside of this period.

Other questions about "Shipping"

• Q.
  [Annual membership fee course] Are there any signing-up benefits?
• Q.
  [Annual Membership Course] What are the renewal procedure benefits?
• Q.
  [Annual membership fee course] When will I receive the renewal procedure benefits?
• Q.
  [Annual Membership Course] When will I receive the NF BOOK?
• Q.
  [Annual Membership Course] Can I exchange a defective benefit item?
• Q.
  [NF Points Program] What are STATUS-based "neck keychains"?
• Q.
  [NF Points Program] How can I receive STATUS-based "neck key chain"?
• Q.
  [NF Points Program] I received a neck keychain in a different color than my current STATUS.
• Q.
  [NF Points Program] Can I still receive the "neck keychain" for my downgraded STATUS?