About shipping

Q
[NF Points Program] I received a neck keychain in a different color than my current STATUS.
A
As for STATUS-based "neck key chains," we will present you with a "neck key chain" in the color that corresponds to STATUS that was determined the previous year around January or February of the following year.

Please note that this does not reflect the current STATUS (= shipping time).

Other questions about "Shipping"

If the above does not resolve your issue, please contact us using the details below.

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