About changing registration information

Q

Can I change my email address?

A

You can change it yourself.

After logging in, please go to MY PAGE and complete the procedure at [Confirm/Change Member Information > Email Address > Edit].
*Please be sure to access the site using a web browser (Safari/Chrome).

A "change confirmation email" will be sent to the new address you registered. Please access the URL in the email to confirm the change.

If you do not receive an email, please see the help section below.

»Q. I'm not receiving emails from the site.

▼ If you see the message "Already in use"
Plus member ID (formerly EMTG ID) has already been obtained for the address you wish to register.

Since Plus member ID is issued linked to your email address, you cannot change it unless you delete the ID.
If the ID you obtained is not linked to information about paid services or winning tickets, you can delete it yourself.
»Q. How do I delete my “Plus member ID (EMTG ID)”?

▼Other errors
Please contact us with the operating procedure, input details, and any error messages that may have appeared.

Other questions about "Changing registration information"

• Q.
  What should I do if my address or phone number changes?
• Q.
  What if my name changes due to marriage etc.?
• Q.
  Can I change the registered name?
• Q.
  I registered my date of birth and gender incorrectly.