About changing registration information

Q

I registered my date of birth and gender incorrectly.

A

You cannot change your date of birth or gender information yourself.
We will make the changes after verifying your identity, so please contact us by email with the necessary information.

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＜Required information＞

・ SAKANACTION ID (= Plus member ID)

・Full name (kanji/furigana)

・Date of birth (8 digits in the Gregorian calendar)
・Registered address
・Registered phone number
・Registered email address

·sex

<If your date of birth is incorrect>

・Registration information

・Correct information (year in 8 digits)

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»Click here to contact us to correct your registration information

*If there are major changes, we may ask you to provide more details and/or provide identification.

Other questions about "Changing registration information"

• Q.
  Can I change my email address?
• Q.
  What should I do if my address or phone number changes?
• Q.
  What if my name changes due to marriage etc.?
• Q.
  Can I change the registered name?