About changing registration information

Q

What if my name changes due to marriage etc.?

A

If your last name has changed due to marriage or other reasons, we will accept the change after verifying your identity.
You cannot change this yourself, so please contact us by email.

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＜Required information＞
・Full name (kanji/kana)
・Last name after change (Kanji/Kana)
・Date of birth (8 digits in the Gregorian calendar)

・Registered email address

・Registered phone number

・Registered address
・ SAKANACTION ID (= Plus member ID)
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»Click here to inquire about a name change

Please note that we cannot accept name changes that result in the name being changed to a different person.
*No changes are permitted even for family members.

Other questions about "Changing registration information"

• Q.
  Can I change my email address?
• Q.
  What should I do if my address or phone number changes?
• Q.
  Can I change the registered name?
• Q.
  I registered my date of birth and gender incorrectly.