About withdrawal
- Q[Monthly course] Please tell me how to cancel my membership.
- A
<For PC users>
»After logging in to the site, please click on "Cancel Membership" at the bottom of the top page to proceed.<For smartphone users>After logging in to the site, please click on "Cancel Membership" at the bottom of the top page to proceed.
»You can also cancel your membership through the "Cancellation Procedure" option in the MY PAGE menu.
*You cannot cancel your membership from the "sakanaction APP."
*Please access the site using Safari or Chrome browser.
Other questions regarding "Withdrawal"
- Q.
[Annual membership fee course] Please tell me how to cancel my membership.
- Q.
[Monthly Course] I would like to cancel my membership, but when I log in I am taken to the membership fee payment screen.
- Q.
[Monthly course] I am still being charged even after I have cancelled my membership.
- Q.
[Monthly Course] You can still log in to the site even after canceling your membership. Have you been able to cancel your membership?
If the above does not resolve your issue, please contact us using the details below.