frequently asked Questions

Q

If I cancel my paid NF member membership, will the tickets I won in the member advance sale be valid?

A

Generally, you can collect your tickets if you have won and paid for them.

However, the method of receiving tickets varies depending on the performance and ticket type, so please check the notes (reception page) for the performance you have applied for.

Tickets that you have won through the member priority sale are reserved for members, so we ask that you maintain your membership status until the day of the performance.

Please note that even if you temporarily cancel your membership due to a change in payment method (from credit card payment to carrier payment), your tickets will not be invalidated.

For details on changing your payment method, please click here.

Other Frequently Asked Questions

• Q.
  The site is not displaying properly. (The "Privacy Policy" is displayed and I cannot proceed.)
• Q.
  Can you tell me how to receive my e-ticket?
• Q.
  Can you tell me about ticket trading?
• Q.
  I tried logging in to the "SAKANACTION Official App" but it says "Not Registered."
• Q.
  If I register as a paid member of "NF member", will I be guaranteed to get a ticket?