We have completed shipping of SAKANAQUARIUM (A) Premium BOOK, a member benefit for those who have been a member for 6 months or more.

[Shipping time]
Shipment will commence from the end of January 2016
*The items are expected to arrive to all eligible members by Monday, February 8, 2016.

[Members eligible for shipping]
Those who have been paid members of SAKANAQUARIUM (A) for 6 months or more as of Sunday, November 1, 2015 and have completed their shipping address registration.

[Regarding inquiries about undelivered items]
If you are a member who has completed the shipping address registration and your order has not arrived as of Tuesday, February 9, 2016,
Please be sure to contact us by email by 18:00 on Monday, February 22nd using the "Contact Us" link at the bottom of the page.

*Please note that we may not be able to resend any items you request after the period stated above for inquiries regarding non-delivery.

*When making an inquiry, please include the following information in the body of your email.

·name
·post code
・Address (including apartment/room number)
・Nameplate presence/absence
- Name on the nameplate (if different from the addressee)
- Whether or not you have moved (or if you have any other concerns about why your package may not have arrived)

*The inquiry period has ended.