Thank you for always using NF member.

We have shipped out a cloth mask and paper soap set as a renewal benefit to our Annual membership fee course members.

*The color of the photo may differ slightly from the actual product.

*This bonus will be sent to those who have completed the renewal procedure (payment).

◆Shipping time

From Monday, May 31, 2021

◆Members eligible for this shipment

Annual membership fee course members who completed the renewal procedure (= payment) between April 1, 2021 and April 30, 2021


*The "renewal procedure benefit" is a benefit provided to members who have continued their Annual membership fee course for one year and completed the renewal procedure (i.e. payment).

*If you are an Annual membership fee course member who has been a member for less than one year, please wait until renewal one year later.

*For those whose membership expires after September 2022, we plan to offer continuing benefits for the following year.

◆Shipping address

Your registered address as of Monday, May 14, 2021

◆About shipping

・It usually takes about one week from the time the product is shipped to the time it is delivered (this may vary depending on the region).

・Delivery may take up to 10 days depending on traffic conditions and your area of residence.

◆Notes

・This offer does not apply to "Monthly Standard Course" members or "Annual membership fee Course" members who have not completed the renewal procedure.

・We will always send the bonus to those who renew their membership, but please note that the shipping date will vary depending on the date you complete the procedure (payment).

◆About undelivered inquiries

If you completed Annual membership fee course renewal procedure after July 1, 2020 and have not yet received your "cloth mask and paper soap set," please complete the procedure below.

[Inquiry acceptance period]
June 4th (Friday) 12:00 to June 11th (Friday) 12:00

[How to contact us]

1. Confirmation and change of registered address

After logging in, please check and change your registered address from "Confirm/Change Member Information" on your My Page.

(If your last name has changed, you will not be able to change it on your My Page, so please contact us using the form below.)

My page≫

2. Please apply via the URL below.

Each member may only apply once, so please check carefully before proceeding to the confirmation screen.

*Please note that you will not receive an email confirming that the email has been sent.

Click here to request resubmission

https://secure.plusmember.jp/sakanaquarium/1/questionnaire/67/37648/

*Access will be available from 12:00 on Friday, June 4th.