2021/04/30
NEWS
Regarding sales of "NF OFFLINE" goods on the day of the performance
Below are the plans and details for merchandise sales at the venues of the "NF OFFLINE" tour, currently scheduled as of April 30th.
Please note that depending on the future situation of COVID-19, merchandise sales on the day may not be available.
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●Merchandise sales times at the concert venue
·Pre-sale
・Sales during opening hours
・Ticket sales after the show
*Depending on the status of COVID-19 and the situation in each prefecture, tickets may not be available for sale after the show, so please be sure to check the information on our official Twitter account on the day of the show.
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●Payment methods available at the venue
・Credit card payment (VISA/Master/JCB/AMEX/DINERS/DISCOVER)
・QR code payment (Alipay/WeChat Pay/LINE Pay/dPayment/au PAY/Merpay/ PayPay)
・Electronic money payment (transport IC cards/QUICPay/iD)
・ SAKANACTION app's smartphone payment service "PlusPay (Credit Card Money)"
・Cash payment
*We recommend cashless payment by credit card, QR code payment, and electronic money. Cash purchases are also possible, but we ask for your cooperation in preventing the spread of infection.
Please note that cashless payment may not be available or may take longer to process if a communication failure occurs.
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● Requests and precautions regarding the prevention of COVID-19 infection
・Sales staff will wear non-woven masks when making sales. Customers are also asked to wear masks when using the store. Customers who are not wearing masks will be refused entry.
・During the pre-sale period, tickets for the day of the performance will be checked and temperatures will be taken at the merchandise entrance. Anyone with a fever of 37.5 degrees or higher will be refused entry. In addition, please be sure to disinfect your hands thoroughly with alcohol-based disinfectant.
- Please refrain from contact, handing over items, or talking between customers.
・We will install plastic curtains to prevent splashes in the sales floor. Because the plastic curtains and masks make it difficult for customers to hear you, please point to the POP when ordering products.
・Please note that in order to reduce opportunities for contact, samples and specimens will not be displayed within customer reach.
・Sales will be conducted with physical distancing in place, so please only line up if you intend to purchase merchandise, and keep an appropriate distance between you and the person in front or behind you.
Please note that depending on the length of the waiting line, we may temporarily stop allowing you to queue.
・Please refrain from contacting the live venue regarding merchandise.
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●Notes
・Please note that customers who do not have a ticket for the performance cannot use this service.
・We have prepared separate quantities for "pre-orders", "goods sales on the day of the concert", and "post-concert mail order", but please note that there is a limit to the quantities of each.
・Please check the product, size, and change. Change will be given on the spot, and if there is a mistake with the product, please be sure to notify the merchandise sales floor during the sale on the day. Please note that we may not be able to respond even if you contact us at a later date.
・Please note that we will not accept exchanges or returns for any items other than defective products.
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Please note that depending on the future situation of COVID-19, merchandise sales on the day may not be available.
-----------------------------------------------
●Merchandise sales times at the concert venue
·Pre-sale
・Sales during opening hours
・Ticket sales after the show
*Depending on the status of COVID-19 and the situation in each prefecture, tickets may not be available for sale after the show, so please be sure to check the information on our official Twitter account on the day of the show.
-----------------------------------------------
●Payment methods available at the venue
・Credit card payment (VISA/Master/JCB/AMEX/DINERS/DISCOVER)
・QR code payment (Alipay/WeChat Pay/LINE Pay/dPayment/au PAY/Merpay/ PayPay)
・Electronic money payment (transport IC cards/QUICPay/iD)
・ SAKANACTION app's smartphone payment service "PlusPay (Credit Card Money)"
・Cash payment
*We recommend cashless payment by credit card, QR code payment, and electronic money. Cash purchases are also possible, but we ask for your cooperation in preventing the spread of infection.
Please note that cashless payment may not be available or may take longer to process if a communication failure occurs.
-----------------------------------------------
● Requests and precautions regarding the prevention of COVID-19 infection
・Sales staff will wear non-woven masks when making sales. Customers are also asked to wear masks when using the store. Customers who are not wearing masks will be refused entry.
・During the pre-sale period, tickets for the day of the performance will be checked and temperatures will be taken at the merchandise entrance. Anyone with a fever of 37.5 degrees or higher will be refused entry. In addition, please be sure to disinfect your hands thoroughly with alcohol-based disinfectant.
- Please refrain from contact, handing over items, or talking between customers.
・We will install plastic curtains to prevent splashes in the sales floor. Because the plastic curtains and masks make it difficult for customers to hear you, please point to the POP when ordering products.
・Please note that in order to reduce opportunities for contact, samples and specimens will not be displayed within customer reach.
・Sales will be conducted with physical distancing in place, so please only line up if you intend to purchase merchandise, and keep an appropriate distance between you and the person in front or behind you.
Please note that depending on the length of the waiting line, we may temporarily stop allowing you to queue.
・Please refrain from contacting the live venue regarding merchandise.
-----------------------------------------------
●Notes
・Please note that customers who do not have a ticket for the performance cannot use this service.
・We have prepared separate quantities for "pre-orders", "goods sales on the day of the concert", and "post-concert mail order", but please note that there is a limit to the quantities of each.
・Please check the product, size, and change. Change will be given on the spot, and if there is a mistake with the product, please be sure to notify the merchandise sales floor during the sale on the day. Please note that we may not be able to respond even if you contact us at a later date.
・Please note that we will not accept exchanges or returns for any items other than defective products.
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