Thank you for always using NF member.

We have sent out the "Pop-up Sponge" renewal benefit to our Annual membership fee course members.


*The color of the photo may differ slightly from the actual product.
*This bonus will be sent to those who have completed the renewal procedure (payment).

◆Shipping time
​From Monday, August 26, 2019

◆Members eligible for this shipment
Annual membership fee course members who completed renewal procedures (= payment) between July 1, 2019 and July 31, 2019


*The "renewal procedure benefit" is a benefit provided to members who have continued their Annual membership fee course for one year and completed the renewal procedure (i.e. payment).
*If you are an Annual membership fee course member who has been a member for less than one year, please wait until renewal one year later.
*For those whose membership expires after September 2020, we plan to offer continuing benefits for the following year.

◆Shipping address
Your registered address as of Thursday, August 15, 2019

◆About shipping
・It usually takes about one week from the time the product is shipped to the time it is delivered (this may vary depending on the region).
・Delivery may take up to 10 days depending on traffic conditions and your area of residence.

◆Notes
・This offer does not apply to "Monthly Standard Course" members or "Annual membership fee Course" members who have not completed the renewal procedure.
・We will always send the bonus to those who renew their membership, but please note that the shipping date will vary depending on the date you complete the procedure (payment).

Regarding inquiries about undelivered items
[Inquiry acceptance period]
September 5th (Thursday) 12:00 to September 13th (Friday) 12:00

[How to contact us]
1. Confirmation and change of registered address
After logging in, please confirm and change your registered address from "Confirm/Change Member Information" on My Page.(If your last name has changed, you cannot change it on My Page, so please contact us using the form below.)

My Page≫

2. Please apply via the URL below.
Each member may only apply once, so please check carefully before proceeding to the confirmation screen.
*Please note that there will be no email to confirm completion of sending.

Click here to request resubmission

https://secure.emtg.jp/sakanaquarium/1/questionnaire/35/9a387/

*Access available from 12:00 on Thursday, September 5th.