Thank you for using SAKANAQUARIUM (A).

We have sent out renewal procedure benefits to our site's "Annual membership fee Course" members.

*The actual product comes with the same key holder parts (double rotating ring) as the OVAL KEY HOLDER sold as merchandise.
*The color of the photo may differ slightly from the actual product.
*This bonus will be sent to those who have completed the renewal procedure (payment). (This bonus is separate from the annual newsletter (PREMIUM BOOK).)

◆Shipping time
From Friday, August 31, 2018

◆Members eligible for this shipment
From July 1 to July 31, 2018 Continuation procedure (= payment) Annual membership fee course members who have completed the above
(Those who enrolled or changed courses between July 1, 2017 and August 31, 2017)

-If your renewal membership expiration date is before August 31, 2019, you will receive this year's renewal benefits.
・For those whose membership expiration date after renewal is after September 30, 2019, we will deliver the 2018 renewal benefits. (Scheduled to be shipped around winter)

*For those who completed the procedure after August 2018, delivery will be from late September onwards.
*The "renewal procedure benefit" is a benefit provided to members who have continued their Annual membership fee course for one year and completed the renewal procedure (i.e. payment).
*If you are an Annual membership fee course member who has been a member for less than one year, please wait until renewal one year later.
* The continuing bonus "OVAL KEY HOLDER" is After continuous updates Membership expiration date but Sunday, September 30, 2018 - Saturday, August 31, 2019 This is a continuing benefit for "Annual membership fee Course" members.
*For those whose membership expires after September 2019, we plan to offer continuing benefits for the following year.

◆Shipping address
Your registered address as of Friday, August 24, 2018

◆About shipping
・Delivery will be via Kuroneko DM mail.
・The Kuroneko DM mail inquiry number will be sent to the email address registered to your membership.
・It usually takes about one week from the time the product is shipped to the time it is delivered (this may vary depending on the region).
・Delivery may take up to 10 days depending on traffic conditions and your area of residence.

◆Notes
・This offer does not apply to "Monthly Standard Course" members or "Annual membership fee Course" members who have not completed the renewal procedure.
・We will always send the bonus to those who renew their membership, but please note that the shipping date will vary depending on the date you complete the procedure (payment).

Regarding inquiries about undelivered items
[Inquiry acceptance period]
September 10th (Monday) 12:00 to September 20th (Thursday) 18:00

[How to contact us]
1. Check delivery status
Please check the delivery status using the Yamato Transport inquiry slip number sent to your registered email address on August 31, 2018.
*Emails will only be sent to eligible recipients.

2. Confirmation and change of registered address
After logging in, please confirm and change your registered address from "Confirm/Change Member Information" on My Page. (If your last name has changed, you will not be able to change it on My Page, so please contact us using the form below.)
My Page≫

3. Please apply via the URL below.
Each member may only apply once, so please check carefully before proceeding to the confirmation screen.
*Please note that there will be no email to confirm completion of sending.

Click here to request resubmission
https://secure.emtg.jp/sakanaquarium/1/questionnaire/15/bda3d/

*Access available from 12:00 on Monday, September 10th.