Thank you for using SAKANAQUARIUM (A).

We have sent out renewal procedure benefits to our site's "Annual membership fee Course" members.

*The actual product comes with the same key holder parts (double rotating ring) as the OVAL KEY HOLDER sold as merchandise.
*The color of the photo may differ slightly from the actual product.
*This bonus will be sent to those who have completed the renewal procedure (payment). (This bonus is separate from the annual newsletter (PREMIUM BOOK).)

◆Shipping time
From Monday, April 2, 2018

◆Members eligible for this shipment
Annual membership fee course members who completed renewal procedures (=payment) between February 1st and February 28th, 2018
*For those who completed the procedure after March 2018, delivery will be from late April onwards.
*If your membership renewal expiration date is August 31, 2018, we will send you a 2016 renewal benefit (music download card).
* The renewal benefit "OVAL KEY HOLDER" is for "Annual membership fee Course" members whose renewal membership expiration date is between Saturday, September 30, 2017 and Friday, August 31, 2018.
*For those whose membership expires after September 2018, we plan to offer continuing benefits for the following year.

◆Shipping address
Your registered address as of Thursday, March 22, 2018

◆About shipping
・Delivery will be via Kuroneko DM mail.
・The Kuroneko DM mail inquiry number will be sent to the email address registered to your membership.
・It usually takes about one week from the time the product is shipped to the time it is delivered (this may vary depending on the region).
・Delivery may take up to 10 days depending on traffic conditions and your area of residence.

◆Notes
- This offer does not apply to "Monthly Standard Course" members or "Annual membership fee Course" members who have not completed the renewal procedure.
・We will always send the bonus to those who renew their membership, but please note that the shipping date will vary depending on the date you complete the procedure (payment).

Regarding inquiries about undelivered items
[Inquiry acceptance period]
Monday, April 16, 2018, 12:00 to Friday, April 27, 2018, 18:00

[How to contact us]
1. Check delivery status
Please check the delivery status using the Yamato Transport inquiry slip number that was sent to your registered email address on April 3, 2018.

2. Confirmation and change of registered address
After logging in, please confirm and change your registered address from "Confirm/Change Member Information" on My Page. (If your last name has changed, you will not be able to change it on My Page, so please contact us using the form below.)
My Page≫

3. Please apply via the URL below.
Each member may only apply once, so please check carefully before proceeding to the confirmation screen.
*Please note that there will be no email to confirm completion of sending.

Click here to request resubmission
https://secure.emtg.jp/sakanaquarium/1/questionnaire/8/51f04/
*Access available from 12:00 on Monday, April 16th.