Thank you for using SAKANAQUARIUM (A).

We have sent out renewal procedure benefits to our site's "Annual membership fee Course" members.

*This bonus will be sent to those who have completed the renewal procedure (payment). (This bonus is separate from the annual newsletter (PREMIUM BOOK).)

*We will always send the bonus to those who renew their subscription, but please note that the shipping date will vary depending on the date you complete the procedure (payment).

◆About shipping time
From Friday, July 14, 2017

◆Members eligible for this shipment
Members who have completed the renewal procedure (payment) for the "Annual membership fee Course" between June 1st (Thursday) and June 30th (Friday), 2017
(This includes those whose membership expiration date is Friday, June 30, 2017 and who have selected automatic credit card renewal procedures.)
Regarding automatic credit card renewal Here Please refer to the.

◆Shipping address
Your registered address as of Friday, June 30, 2017

◆About shipping
・Delivery will be via Kuroneko DM mail.
・The Kuroneko DM mail inquiry number will be sent to the email address registered with the member. Delivery status will be Here You can check it out here.
・It usually takes 3 to 5 days (depending on the region) from the time the product is shipped until it is delivered.
- Depending on traffic conditions and your area of residence, it may take up to a week for delivery.

◆Notes
・Members of the "Monthly Standard Course" are not eligible for the benefit.
・Members who have completed the renewal procedure (payment) for their Annual membership fee Course between Saturday, July 1st and Monday, July 31st, 2017, are scheduled to receive their rewards in mid to late August, 2017.

Regarding inquiries about undelivered items
[Inquiry acceptance period]
From Monday, July 24, 2017 to Monday, July 31, 2017 at 18:00

[How to contact us]
①Please check your registration information from "My Page".

・If your current address differs from your registered information due to incorrect entry or moving,
Please complete the address change procedure on "My Page" and then contact us.

- If the name on your home nameplate is different from the addressee's name, the product will be returned due to "incorrect nameplate."
If you are an affected customer, please register "●● (name on nameplate)" at the end of your address.

②Please include the following information in the body of your email and contact us by clicking on "Contact us" at the bottom of the page.
·name
·Registered e-mail address
·post code
・Address (including apartment/room number)
・Nameplate presence/absence
- Name on the nameplate (if different from the addressee)
- Whether or not you have moved (or if you have any other concerns about why your package may not have arrived)

>>Contact us here