Osaka venue
Osaka Castle Hall
-ACCESS-
●Access from the nearest station
5 minutes walk from Osaka Business Park Station (Subway Nagahori Tsurumi Ryokuchi Line)
5 minutes walk from Osakajokoen Station (JR Loop Line)
15 minutes walk from Kyobashi Station (JR, Keihan, Nagahori Tsurumi Ryokuchi Line)
15 minutes walk from Morinomiya Station (JR, Chuo Subway Line)
Osaka venue: Entry process
*Family ticket and feature phone customers must present identification at the information booth (North and South Entrances) before entering.
Osaka venue stage map
To customers with Platinum Tickets at the Osaka venue
Customers with Platinum Tickets to the Osaka Venue can use the fast lane at the merchandise sales booth and the Platinum-only lockers (additional charge) by presenting the special laminated pass.
Laminated passes will be exchanged from 12:00 on the day of the performance, so please check the information below and come to the Platinum check-in counter.
*An additional 500 yen will be required to use the Platinum lockers. (Limit 1 per person)
*Please check the performance details page for other Platinum Ticket benefits.
*Lending or borrowing laminated passes is strictly prohibited. If you are found to be doing so, you will be asked to leave.
▼Exchange date and time
Reception opens at 12:00 on each performance day
* Tickets can only be redeemed on the day of the performance.
▼Exchange location
Osaka Castle Hall East Entrance
▼How to redeem
▼Inquiries regarding electronic tickets
[For those who purchased tickets through ePlus Smart Ticket, click here]
Q&A・お問合せ≫
イープラスカスタマーセンター
お問合せ電話番号:0570-06-9916
(受付時間10時~18時・土日祝含む)
[For those who purchased tickets through the official SAKANAQUARIUM (A) ticket trading site, click here]
Q&A and Inquiries about electronic tickets≫
To customers with family tickets to the Osaka venue
Family tickets are available in sets of two for parents and children under 18 who do not have mobile phones.
*Preschool children are not allowed to enter.
*Tickets are required for elementary school students and above.
Customers purchasing family tickets to the Osaka venue will be required to show identification in advance before entering.
Please bring along your ID for both you and your child.
Please check your identification at the reception desk listed below.
≪Osaka performance≫Before admission
▼Reception desk
(North Entrance) Inside the information boothFamily ticket reception desk
▼ Reception hours
From 13:00 until the end of the performance
▼Things to bring
1 e+SmaTicket, EMTG e-Ticket2. A valid ID document that proves that the name displayed on your e+SmaTicket or EMTG e-ticket is the same as the name on your ID.
<About valid ID>
Identification card *One of the following documents (must be valid and not a copy)
If you do not have a photo ID, please bring two of the following documents (valid documents not accepted as copies):