About joining

Q
It says "You are provisionally registered," and I cannot proceed with the membership registration process.
A

Registering an email address and settingワードconstitutes "provisional registration."

Your membership registration is completed by selecting a course and paying the membership fee. However, if you delete Plus member ID before payment, you may encounter an error.

We will check your registration status and then contact you.

»Click here for inquiries regarding provisional registration.

Please note that depending on your environment, the email linked above may not open.

In that case, please fill in the required information and send an email to the dedicated address below.

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<Recipient>
secure_sakanaction @cc.plusmember.jp

<Subject>
[Membership] Inquiries regarding provisional registration

<Main text>
・Full name (in Kanji)
・Full name (in kana)
• Date of birth (8 digits in Western calendar format)
• The email address you used to register
• Phone number
• Do you have Plus member ID? (Yes/No/I don't know)
- Obtained Plus member ID
• Your device (smartphone/PC)
- Error message displayed
• Details of your inquiry (specific details of your question)
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*Please refrain from contacting us using an iCloud address, as many people are not receiving our reply emails.

*If required information is missing or left blank, we will not be able to provide a response.

Other questions regarding "About membership"

If the above does not resolve your issue, please contact us using the details below.

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