Refund Period

June 19th (Friday) 10:00 to July 5th (Sunday) 23:59

Refund Method

<For those who pay by credit card>

Refunds will be arranged through eplus.
There is no need for you to take any action yourself.

The credit card sales information will be cancelled within two months of the refund start date.
The actual date of refund processing will vary depending on the timing of each credit card company's processing procedures, so please check your credit card statement for details.

▼Refund method
https://eplus.jp/sf/refund1/c-type


<For those who use payment methods other than credit card>
After completing the arrangements with ePlus, you will need to process the refund yourself.

We will refund your payment using the Wellnet Remittance Service.
Once the arrangements have been made with eplus, we will send you another email to inform you once you are able to complete the procedure on your side.

A link to the procedure page will also be displayed in the "Application Status Inquiry" section on the e+ site.
Due to the impact of the COVID-19 pandemic, the refund process is currently extremely busy. We will provide information on refunds within two months of the refund start date.
We apologize for any inconvenience caused, but please wait a little while until you receive an email informing you that the "Refund Process has begun" or until it is displayed on the "Application Status Inquiry" screen.

▼Procedures to be followed by customers after the refund process has begun (eplus has completed the arrangements)
https://eplus.jp/sf/refund1/w-type


inquiry
http://support.eplus.jp/

Refund Period

June 19th (Friday) 10:00 to July 5th (Sunday) 23:59

Refund Method

We will send you a new reservation number via email at a later date (to the email address you registered when purchasing).
We apologize for the inconvenience, but please use your new reservation number during the refund period mentioned above to issue a refund ticket at your nearest Lawson or Ministop store and then process the refund via Loppi.

* Search Lawson stores here
http://store.lawson.co.jp/
* Search for Ministop stores here
https://shop.ministop.co.jp/ms/
*For refunds at Lawson Ticket, click here
http://l-tike.com/oc/lt/haraimodoshi/


inquiry
https://l-tike.com/contact/

Refund Method

<Ticket refunds for Hyogo performance>
July 15th (Wed) Kobe International Hall, Hyogo Prefecture *Rescheduled performances for March 17th (Tue) and April 15th (Wed)
July 16th (Thursday) Kobe International Hall, Hyogo Prefecture *Rescheduled performances for March 18th (Wednesday) and April 16th (Thursday)

Refund period: June 26th (Friday) to July 5th (Sunday) 23:59

*Those who have tickets for this performance will be contacted via LINE Ticket Info on Monday, April 20th regarding refunds.
Refunds can be accepted during either period.


<Ticket refunds for Hokkaido performance>
July 23rd (Thursday, public holiday) Sapporo Cultural Arts Theater hitaru, Hokkaido *Rescheduled performance from April 11th (Saturday)
July 24th (Friday, national holiday) Sapporo Cultural Arts Theater hitaru, Hokkaido *Rescheduled performance from April 12th (Sunday)

Refund period: Until 23:59 on Sunday, July 5th

*Those who have tickets for this performance will be contacted via LINE Ticket Info on Monday, April 20th regarding refunds.
Please complete the refund procedure there.


Refund Policy
https://help2.line.me/ticketapp/web/categoryId/20005226/sp?lang=ja


Details on how to receive a refund will be announced via LINE chat on the official "LINE Ticket Info" account.
●Various fees, including advance service fees and system usage fees, will be refunded.

inquiry
Add the official LINE Ticket account https://line.me/R/ti/p/%40lineticket_jp as a friend and ask any questions in the chat.

Refund Method

※7/1(水) 15:00 更新

この度は、払い戻しに関するご案内に時間を要しましたこと、心よりお詫び申し上げます。

可能な限り早くご返金を行うため、方法を検討させて頂きまして、下記にて払い戻しを実施させていただきます。
今回、お客様ご自身で払い戻しのお手続きをして頂く必要はございません。


◆払い戻し方法◆

7月下旬を目処に、「郵便振替払出証書」でのご返金をさせていただきます。
払出証書は、先行申込時にご登録頂いたご住所宛に、郵便貯金事務センターから順次発送し、緑色の封筒にて届きます。
本人確認証をご持参のうえ、郵便局にて換金してください。
※払出証書の有効期間は発行日から6か月間です。

この度は、返金方法のお知らせまで時間を要しましたことを重ねてお詫び申し上げます。
今後とも、チケットぴあをご愛顧いただきますようお願い申し上げます。

--------------------------
◆お問い合わせ◆
＜証書未着のお問い合わせ＞
チケットぴあメールセンター
0570-02-9596 (10:00～18:00)
※8月10日を過ぎても未着の場合、こちらにご連絡ください。

＜払戻しに関するお問い合わせ＞
tickets-inquiry@pia.co.jp
※お問い合わせの際には、必ず件名に「サカナクション払戻について」と、本文に「チケット購入者氏名」の明記をお願いします。
※払戻に関するお問い合わせ専用となります。
その他のお問い合わせには返答できかねます事予めご了承ください。
--------------------------

Refund acceptance period

June 19th (Friday) 10:00 to July 5th (Sunday) 23:59

Refund Method

Ticket Plaza (formerly EMTG) will send you an email with instructions on how to proceed with the refund.
Please note that depending on your domain-specific reception settings, emails may not be delivered, so please set your email settings to allow reception from the domains <mail.plusmember.jp> and <cc.plusmember.jp>.

inquiry
https://help.tixplus.jp/other/1083/