Pre-order service availability period

Date of performance

Pre-order acceptance period

07.05 (Mon) - 06 (Tue) KT Zepp Yokohama

07.02 (Fri) 18:00 - 23:59 the day before each performance

07.12 (Mon) - 13 (Tue) Zepp Sapporo

07.09 (Fri) 18:00 - 23:59 the day before each performance

07.19 (Mon) - 20 (Tue) Zepp Haneda (TOKYO)

16 July (Fri) 18:00 - 23:59 the day before each performance

*Please note that customers who purchased tickets through NF member second lottery and customers who purchased tickets through ticket trading may not be able to apply from the first day of the pre-order acceptance period due to the ticket and pre-order system.

Pre-order service eligible items

NF OFFLINE FLUTECT TEE (LADIES)
NF OFFLINE FLUTECT TEE (UNISEX)
NF OFFLINE FLUTECT HAND TOWEL
NF OFFLINE STICKER SET
NF OFFLINE COMPACT MIRROR
NF HOTEL KEYCHAIN
NF COMPACT CUSHION
CHICSTOCKS × NF SOCKS SET
NF ZIP BAG
NFMG 003 ANOTHER JACKET
ANREALAGENF × DARKNESS STRAP
ANREALAGENF × ANMY FLUTECT MUFFLER TOWEL
ANREALAGENF × Darkness Disinfectant Spray
KURAYAMI NOTE & PEN SET
KURAYAMI CHANGING REFLECTIVE STICKER SET
MESH BAG 834.194

*One MESH BAG will be given as a gift to customers who purchase products worth 5,000 yen or more through pre-order. You cannot choose the color of the MESH BAG when receiving it as a gift.

Notes

• There are limited quantities of all products.
  For products that have sold out through advance mail order (pre-shipment), we will have additional stock available for "pre-order" and "merchandise sales on the day of the performance", but please note that the numbers are limited.
• Since you will be picking up your ticket at the venue, it can only be used by those who have a ticket for the performance you applied for. When you pick up your ticket, we will check your ticket for the performance.
• We only accept credit cards as a payment method. If you wish to pay by a method other than credit card, please use the merchandise sales on the day of the performance.
• Pre-orders can be picked up within the designated pick-up time. Please pick up your order at the designated pick-up time to help reduce congestion on the day.
• If you are unable to collect your items at the designated time, please be sure to come to the sales area before the start of the show. Please note that some venues do not allow merchandise sales after the show, so if you are unable to collect your items before the show starts, your order will be cancelled.
• Each performance and collection time slot will be on a first-come, first-served basis. Once the maximum number of slots has been reached, you will not be able to select a time slot.
  However, if a cancellation occurs, you may be able to select a time slot that was previously closed.
• When you add an item to your cart or select the performance date and time for pickup, the reception time slot has not yet been reserved.
  Please note that until your order is confirmed, the product may sell out or the acceptance slots may be closed during the process.
• If you place multiple orders for collection at different time slots for the same performance, the items cannot be collected together as a single order.
• Once your order is complete, you cannot change the performance date and time or the order details. Please be careful when placing your order.
• Please note that if you do not collect your item on the selected collection date, your credit card payment will be cancelled and all orders will be cancelled without exception.
• Orders for commercial or resale purposes are strictly prohibited.
  *Please note that some old products, excluding new products, may be subject to change from the lineup of merchandise on the day of the performance.

Merchandise sales times at the concert venue

• Pre-sale
• Sales during opening hours
• Post-show sales

*Tickets will not be sold after the KT Zepp Yokohama performance.
As of July 2nd, it has not been decided whether or not tickets will be sold after the performances at Zepp Sapporo and after. Depending on the status of COVID-19 and the situation in each prefecture, tickets may not be sold after the performance, so please check the information on our official Twitter account on the day of the performance.

Advance sales start time by venue

• July 5th (Mon) - July 6th (Tue) KT Zepp Yokohama / Pre-sale from 16:00
• July 12th (Mon) - 13th (Tue) Zepp Sapporo / Pre-sale from 16:00
• July 19th (Mon) - 20th (Tue) Zepp Haneda (Tokyo) / Pre-sale from 16:00

Payment methods available at the venue

• Credit card payment (VISA / Master / JCB / AMEX / DINERS / DISCOVER)
• QR code payment (Alipay / WeChat Pay / LINE Pay / dPayment / au PAY / Merpay / PayPay)
• Electronic money payment (transport IC cards/QUICPay/iD)
• SAKANACTION app's smartphone payment service "PlusPay (Credit Card Money)"
• Cash settlement

*We recommend cashless payment by credit card, QR code payment, and electronic money. Cash purchases are also possible, but we ask for your cooperation in preventing the spread of infection.
Please note that cashless payment may not be available or may take longer to process if a communication failure occurs.

*Please see the following page for instructions on how to use PlusPay (credit card money).
https://sakanaction.jp/feature/goodsqrpayment

Requests and precautions regarding the prevention of COVID-19 infection

• Sales staff will wear non-woven masks when making sales. Customers are also asked to wear masks when using the store. Customers who are not wearing masks will be refused entry.
• During the pre-sale period, tickets will be checked and temperatures will be taken at the merchandise entrance. Anyone with a fever of 37.5 degrees or higher will be refused entry. In addition, please be sure to disinfect your hands thoroughly with alcohol-based disinfectant.
• Please refrain from contact, handing over items, or talking between customers.
• We will install plastic curtains to prevent splashes in the sales floor. Because the plastic curtains and masks make it difficult for customers to hear you, please point to the POP when ordering products.
• Please note that in order to reduce opportunities for contact, samples and specimens will not be displayed within customer reach.
• Sales will be conducted with physical distancing in place, so please only line up if you intend to purchase merchandise, and keep an appropriate distance between you and the person in front or behind you.
  Please note that depending on the length of the waiting line, we may temporarily stop allowing you to queue.
• Please refrain from contacting the live venue regarding merchandise.

Notes

• NF member can earn NF points by purchasing merchandise at NF OFFLINE tour venues.
  QR code authentication is required, so please have your QR code ready when using the merchandise sales service.
  ■ QR code authentication: https://sakanaction.jp/feature/goodsmyqrcode
• Please note that this offer is not available to customers who do not have a ticket for the performance on the day of the show.
• We have prepared separate sales numbers for "pre-orders" and "goods sales on the day of the concert", but please note that the quantities of each are limited.
• Please check the product, size, and change. Change will be given on the spot, and if there is a mistake with the product, please be sure to notify the merchandise counter during sales on the day.
  Please note that we may not be able to respond to your inquiry even if you contact us at a later date.
• Please note that we will not accept any exchanges or returns except for defective products.